Job Purpose
The role will provide comprehensive HR support across all key areas, serving as an HR generalist to meet RTSO's evolving business needs. The initial focus will be on recruitment, HR systems (HRS), and training coordination to ensure workforce readiness for Go-Live. The role will expand to encompass broader HR responsibilities, including employee relations, payroll reporting, benefits administration, and HR compliance.
Key Accountabilities
1. Recruitment & Talent Acquisition
- Support the end-to-end recruitment process, from job posting and screening to interview coordination and onboarding.
- Partner with hiring managers to align talent acquisition with operational requirements.
- Track and report recruitment progress to close the manpower gap and achieve headcount targets.
- Assist in driving employer branding initiatives to position the company as an employer of choice
2. HRIS Implementation & Management
- Assist in configuring and reviewing the HRIS system to ensure policies, work hours, reporting lines, and organizational structures are accurately mapped.
- Participate in system dry runs and production testing to identify and resolve gaps.
- Work closely with vendors and internal stakeholders to ensure the system is ready for Go-Live.
- Take ownership of HRIS maintenance, data integrity, and analytics to support management reporting and payroll compliance.
3. Training Coordination & Compliance
- Coordinate employee participation in technical and soft skills training programs.
- Maintain accurate training records and prepare compliance reports for management and government agencies.
- Send reminders to managers on mandatory and development training requirements.
- Support training needs analysis and assist with planning and budgeting.
4. HR Administration & Employee Services
- Manage general HR administration, including employee documentation and records management.
- Liaise with insurance providers to handle employee benefits, claims disputes, and related grievances.
- Coordinate employment pass (EP) applications and ensure compliance with Malaysia and Singapore regulatory requirements.
- Provide day-to-day HR support, including employee engagement activities, employee grievances, compliance and policy implementation.
