We are seeking a highly motivated and detail-oriented professional to join our Internal Audit team. The role is responsible for conducting risk-based operational audits across the Company's general insurance operations and supporting independent investigations involving suspected misconduct, irregularities, or other sensitive matters.
Key Responsibilities:
Operational Audit
- Plan and execute risk-based audits across underwriting, claims, reinsurance, finance, distribution, agency management, and other business functions.
- Assess the adequacy and effectiveness of governance, risk management, and internal control frameworks.
- Evaluate compliance with Bank Negara Malaysia requirements, applicable regulations, and internal policies.
- Utilize data analytics and technology-assisted audit techniques to identify risks, anomalies, and control gaps.
- Prepare clear, concise, and evidence-based audit reports.
- Monitor and validate implementation of agreed management actions.
- Escalate significant control weaknesses, non-compliance issues, and emerging risks.
Investigations & Independent Fact-Finding
- Support or lead investigations involving suspected misconduct, irregularities, fraud, whistleblowing matters, and other sensitive issues.
- Conduct interviews, review documents and transactions, gather evidence, and perform root-cause analysis.
- Prepare objective, evidence-based investigation reports for Management and the Board Audit Committee where applicable.
- Maintain strict confidentiality and integrity in handling sensitive information.
Stakeholder & Team Management
- Coordinate audit meetings and engage effectively with business stakeholders.
- Build professional relationships while maintaining audit independence and objectivity.
- Keep abreast of industry and regulatory developments.
- Contribute to audit methodology improvements, data analytics initiatives, and quality assurance activities.
- For Assistant Manager level, lead audit engagements, review team members work, and provide coaching and guidance.
Requirements:
Qualifications
- Bachelor's degree in accounting, Finance, Business, Law, Risk Management, Information Systems, or a related discipline.
- Professional certifications such as CIA, CFE, ACCA, CPA, CA, CISA, ANZIIF, ACII, or equivalent are preferred.
Experience
- Minimum 3 years of relevant experience in Internal Audit, External Audit, Compliance, Investigations, Forensic Accounting, or related fields.
- Hands-on operational audit experience is required, preferably within General Insurance or Financial Services.
- Experience in investigations, misconduct reviews, or whistleblowing matters is an added advantage.
- Candidates applying for Assistant Manager level should possess experience leading assignments and mentoring junior team members.
- Exposure to data analytics and technology-assisted auditing is highly desirable.
Knowledge & Skills
- Strong understanding of risk-based auditing, internal controls, governance, risk management, and compliance.
- Knowledge of General Insurance operations, including underwriting, claims, reinsurance, distribution, and finance.
- Familiarity with Bank Negara Malaysia regulations and industry requirements.
- Strong analytical, critical thinking, investigation, and report-writing skills.
- Excellent communication, stakeholder management, and interpersonal skills.
- High level of integrity, professionalism, objectivity, and confidentiality.
