Job Summary
The Assistant Manager, Office Management (Administration) is responsible for overseeing day-to-day office operations and ensuring a safe, efficient, and well-managed workplace environment. This role leads the Office Management team, drives operational excellence, manages vendors and service providers, and supports workplace improvement initiatives. The role also plays a key part in enhancing workplace efficiency through digital tools, process optimisation, and effective space and facility coordination.
Key Responsibilities
1. Office Operations Management
- Oversee daily office operations to ensure smooth and efficient workflow
- Lead and guide the Office Management team in executing operational tasks
- Manage office administration matters, including requests, coordination, and issue resolution
2. Workplace & Facilities Coordination
- Coordinate office space planning, renovations, and workstation or training room setups
- Ensure office facilities are well-maintained, safe, and aligned with operational needs
- Handle urgent and ad-hoc workplace operational requirements
3. Vendor & Service Provider Management
- Manage relationships with vendors and service providers (cleaning, maintenance, office support, etc.)
- Monitor service quality and ensure compliance with agreed service standards
- Support procurement and contract coordination where required
4. Process Improvement & Digitalisation
- Drive improvements in office processes, SOPs, and workflow efficiency
- Support adoption of digital tools and systems to enhance workplace operations
- Identify opportunities to streamline administrative processes
5. Budget & Cost Monitoring
- Monitor office-related expenses and support cost control initiatives
- Ensure operational spending is aligned with approved budget
6. Stakeholder Management
- Collaborate with internal stakeholders to support office needs and initiatives
- Ensure timely communication and resolution of workplace-related matters
Requirements
- Diploma/Degree in Business Administration, Facilities Management, or related field
- 5-8 years of experience in office administration, workplace operations, or facilities management
- Prior supervisory or team leadership experience is an advantage
- Strong organisational, problem-solving, and multitasking skills
- Able to work independently and manage priorities under pressure
- Good communication and stakeholder management skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
