Assistant Manager (Operations Management)

Position Description

Job Purpose

Manage, lead, maintain, assist, plan and execute the tasks for Security Services while in compliance with the UTP Security Policy and PETRONAS Security Management System (SeMS) by managing shift operations, maintaining stakeholder relations, providing event and crisis assistance and executing security risk mitigation to ensure the smooth operations of security services in support of the aim for a safe and secure environment at the university.

Key Accountabilities:

Shift Operations

Lead and manage overall security shift operations in accordance with the PETRONAS Security Management System (SeMS) and Security Standard (PSS) guidelines by implementing the Site Security Plan (SSP) to provide smooth operations of security services in support of the aim for a safe and secure environment at the university.

Stakeholder Management

Support the development and maintenance of effective stakeholder relationships to enhance security operations, promote collaboration, and ensure alignment of security initiatives with organisational objectives. The role serves as a key liaison between the Security Operations Management Unit and internal and external stakeholders, facilitating communication, coordination, and engagement to support a safe, secure, and resilient operating environment.

Event, Crisis and Contingency Assistance

Assist in the planning, coordination, and execution of non-crisis events, emergency response and preparedness activities, and crisis management operations by developing and implementing security plans and Incident Action Plans (IAPs), managing the deployment of security resources, ensuring compliance with security requirements, and advising organising or management committees on appropriate courses of action to support successful event execution and effective emergency or crisis control within a safe and secure environment.

Security Risk Management

Plan and execute security risk assessments (SRAs) for university operations by assessing potential impacts, developing plausible scenarios, mitigating security risks to as low as reasonably practicable (ALARP), managing security personnel, and implementing security plans to provide a safe and secure environment at the university.

Administrative Roles

Assist and plan the department's administration by executing all administrative tasks, including budget planning, leave management, staff training and development, performance evaluation, mentoring and coaching other executive and security personnel in daily tasks, to ensure the smooth operations of security services in support of the aim of a safe and secure environment at the university.

Qualification & Experience:

. Recognised Bachelor's or Master's degree in relevant field
. More than 6 years of experience in relevant field
. Professional qualification and advanced degree would be an added advantage
. Fair written and verbal communication skills
. Fair interpersonal skills
. Fair analytical abilities