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Assistant Manager, Personal Loan

Early Applicant
  • Posted 11 days ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Source prospective clients for personal loan product through partner-in-sales, sales blitz, telemarketing, road show and etc.
  • Constantly identify new sales strategies and approach to increase individual and team achievements.
  • Ensure adherence to responsible selling and structure proposed solution that meets client's financial needs.
  • To ensure the accurate and timely completion of –
  • Applications forms is duly completed prior to submission.
  • To ensure all relevant income documents is obtained from customer to adequately support the application.
  • Submission of sales / pipeline management reports.
  • To ensure no misrepresentation of product features, pricing, promotions and processes.
  • Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Compliance & Standards

  • Ensure sales solicitation and activities are compliance with Sales Compliance Framework & Group's standards and regulatory requirements.
  • Fully comply to SOP - Sales Process of Consumer Lending Products and conduct day to day. responsibilities with full knowledge and perform the task within the guidelines of:
  • AML guidelines
  • Sales Compliance Guidelines
  • Data Record, Maintenance and Inventory Guidelines
  • BNM guidelines
  • KYC
  • Credit Control Procedures
  • BAFIA
  • PDPA and etc.
  • To project a professional business image at all times through high standards of housekeeping and personal grooming.

Note: Job Descriptions are subject to change at the discretion of the Management

Working Relations

Nature of Purpose

Internal

  • Credit Processing Hub
  • Group Marketing
  • Customer Service
  • Human Resources
  • To review possible opportunity loss from decline cases by way of appeals
  • Seek understanding and clarification to ensure Distribution channels is in line with the Credit Policies and Procedures
  • Enhancement of customer value proposition
  • Point of Sales Materials
  • Sales Kit and Training Materials
  • After Sales related issues
  • Appraisal, PIP, Leave Management

External

  • Customers
  • Ensure customer satisfaction on the offer.

More Info

Job Type:
Industry:
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Employment Type:

Job ID: 151370281

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Malaysia, Selangor

Skills:

pipeline management AML guidelinesPDPACompliance with Sales Compliance FrameworkData Record MaintenanceSales ProcessCustomer serviceKycBNM guidelinesTelemarketingInventory GuidelinesCredit Control Procedures

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