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Assistant Manager, Personal Loan

alliance bank malaysia berhad
1-3 Years
Malaysia, Kuala Lumpur
  • Posted 5 hours ago
  • Be among the first 10 applicants

Job Description

Job Purpose

  • Primary responsibility is to achieve sales target/standard of performance for Personal Loan product through a responsible and consultative selling process.
  • Adhere to sales process and seeks opportunities to deliver distinctive customer service on each customer interaction.
  • Setting right daily/sales rituals to maintain high level of sale discipline, pipeline management and activity management to ensure performance meets expectations.

Key Responsibilities

  • Source prospective clients for personal loan product through partner-in-sales, sales blitz, telemarketing, road show and etc.
  • Constantly identify new sales strategies and approach to increase individual and team achievements.
  • Ensure adherence to responsible selling and structure proposed solution that meets client's financial needs.
  • To ensure the accurate and timely completion of –
  • Applications forms is duly completed prior to submission.
  • To ensure all relevant income documents is obtained from customer to adequately support the application.
  • Submission of sales / pipeline management reports.
  • To ensure no misrepresentation of product features, pricing, promotions and processes.
  • Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Compliance & Standards

  • Ensure sales solicitation and activities are compliance with Sales Compliance Framework & Group's standards and regulatory requirements.
  • Fully comply to SOP - Sales Process of Consumer Lending Products and conduct day to day. responsibilities with full knowledge and perform the task within the guidelines of:
  • AML guidelines
  • Sales Compliance Guidelines
  • Data Record, Maintenance and Inventory Guidelines
  • BNM guidelines
  • KYC
  • Credit Control Procedures
  • BAFIA
  • PDPA and etc.
  • To project a professional business image at all times through high standards of housekeeping and personal grooming.

Note: Job Descriptions are subject to change at the discretion of the Management

Skills

EXPERIENCE/KNOWLEDGE REQUIRED

  • Good communication & negotiation / selling skill.
  • Customer-oriented approach in problem solving/ decision making/ analytical thinking.
  • Sales/ business oriented with ability to work diligently to meet targets.

Knowledge

  • Possess knowledge of the banking and financial services industry.

Experience

  • Minimum 1 year working experience in relationship management or sales.
  • Proven track record in banking sales environment
  • Experience in customer service environment with strong customer care culture

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking And Financial Services
Employment Type:
Full time

Job ID: 151879365

Last Updated: 02-08-2026 07:16:10 PM
Homejobs in MalaysiaAssistant Manager, Personal Loan

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