Assistant Operations & Marketing Manager

Key Responsibilities

1. Cross-Functional Operations & Marketing Oversight

Track and follow up on daily actions across restaurant operations and marketing.

Ensure alignment between floor operations, campaigns, promotions, and priorities set by the manager.

Act as point-of-control when the manager is occupied or off-site.

2. Execution Tracking, Reporting & Escalation

Maintain simple trackers for operations, staffing, campaigns, and vendors.

Provide structured daily and weekly updates.

Identify delays, staff issues, or risks early and escalate with solutions.

3. SOP Enforcement & Team Follow-Through

Enforce operational and marketing SOPs consistently.

Follow up on incomplete tasks and missed deadlines.

Step in temporarily to close execution gaps.

4. Vendor & Campaign Coordination

Coordinate with marketing vendors, suppliers, and internal teams.