Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.
Located at the heart of the Kuala Lumpur city Centre,
Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.
Department: Food & Beverage
Reports To: Outlet Manager
Job Summary: The
Assistant Outlet Manager oversees the operation by ensuring guests service, maintaining food quality and safety standards, and leading staff training and development.
Key Responsibilities
- To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control.
- To work closely with the Chef in charge of the Kitchen on quality and cost control of food.
- To coordinate with Human Resources department and drive the ongoing training and development programs for F&B team.
- To post all current information and standing instructions on the bulletin board.
- Always communicate and present a positive leadership attitude to all colleagues in order to attain all desired goals.
- To implement, understand and follow all policies and procedures related to FSMS/ HACCP.
- Training the team to have a thorough knowledge of food and beverage service techniques
Skills And Qualification
- Graduate in Diploma in Tourism/ Hospitality/ Hotel Management.
- Good command in writing & speaking English. Able to speak other languages will be an added advantage.
- Excellent in Beverage knowledge.
- With a minimum of three (3) years working experience in similar capacity.
- Outgoing and people oriented, cooperative, adaptable.
- Good in computer literate, and flexibility in working hours.
- Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.
