About the Role
Jabil is seeking an experienced Assistant Quality Manager to support Quality operations for a dedicated manufacturing workcell in Penang.
This role will be responsible for driving product and process quality performance, leading quality improvement initiatives, supporting new product introductions (NPI) and product transfers, and developing a strong Quality Engineering team. The successful candidate will work closely with Manufacturing, Engineering, Program Management, and customers to ensure quality objectives are achieved throughout the product lifecycle.
Key Responsibilities
- Lead day-to-day Quality activities for a manufacturing workcell.
- Drive quality performance and continuous improvement initiatives across manufacturing operations.
- Monitor and manage key quality metrics, driving corrective actions and sustainable improvements.
- Support product transfer activities, including qualification builds, validation, and ramp-up readiness.
- Review and validate quality documentation, including:
- PFMEA
- Control Plans
- Work Instructions
- Quality Procedures
- Support NPI activities to ensure smooth transition into production.
- Lead root cause analysis and problem-solving activities using:
- 8D
- 5 Why
- Fishbone
- FMEA
- Drive corrective and preventive actions (CAPA) to closure.
- Partner with Manufacturing, Engineering, Supply Chain, and Program teams to resolve quality issues and improve process performance.
- Lead customer audits, quality reviews, complaint investigations, and escalation management.
- Recruit, coach, mentor, and develop Quality Engineers and Technicians.
- Promote a culture of quality excellence and continuous improvement.
Requirements
Education & Experience
- Bachelor's Degree in Engineering, Quality, Manufacturing, or a related discipline preferred.
- 8+ years of experience in Quality Assurance, Manufacturing Quality, Quality Engineering, or related functions.
- Minimum 3 years of leadership experience managing Quality Engineers, Technicians, or cross-functional quality initiatives.
- Experience in electronics manufacturing environments is preferred.
Technical Expertise
- Strong knowledge of:
- SMT manufacturing processes
- HLA (High-Level Assembly)
- Box Build assembly processes
- Familiarity with:
- IPC-A-610
- IPC J-STD-001
- ISO 9001 Quality Management Systems
- Experience supporting:
- Product Transfer
- NPI Readiness
- Product Qualification
- Ramp-up Activities
- Knowledge of:
- First Article Inspection (FAI)
- Process Validation
- Risk Assessment
- Statistical Process Control (SPC)
- Strong analytical and problem-solving skills.
- Experience applying structured root cause analysis methodologies.
Leadership & Communication
- Ability to lead cross-functional teams to achieve quality objectives.
- Strong customer-facing skills for audits, business reviews, and complaint handling.
- Ability to influence stakeholders and drive improvement initiatives.
- Strong decision-making skills under pressure.
- Excellent written and verbal communication skills in English.
- Ability to effectively present quality performance, risks, and improvement plans to management and customers.
Preferred Background
We welcome candidates from:
- EMS (Electronics Manufacturing Services)
- PCB Assembly
- Industrial Electronics
- Networking & Communications
- Automotive Electronics
- Medical Devices
- High-Tech Manufacturing
Why Join Jabil
At Jabil, you'll have the opportunity to work with global customers, support advanced manufacturing technologies, and contribute to quality excellence in a dynamic and collaborative environment.
Apply now and be part of a team that is shaping the future of manufacturing.
