Assistant Sales Manager, Business Assurance & Certification (Southern Region)

Job Description

• Drive sales growth and achieve revenue targets for Business Assurance and Certification services within the Southern Region of Malaysia.
• Develop and execute territory sales plans to identify new business opportunities and expand existing customer accounts.
• Build and maintain strong relationships with clients across various industries, providing consultative solutions for certification, audit, training, and assurance services.
• Generate and manage a healthy sales pipeline through prospecting, networking, referrals, and market development activities.
• Conduct customer visits, presentations, and solution discussions to understand business needs and propose suitable SGS services.
• Prepare quotations, proposals, and commercial offers in accordance with company guidelines.
• Work closely with technical, operations, and customer service teams to ensure smooth project execution and customer satisfaction.
• Support the implementation of national and regional sales initiatives to achieve business objectives.
• Monitor market trends, customer requirements, and competitor activities, and provide feedback to management on business opportunities and risks.
• Maintain accurate sales forecasts, pipeline updates, and customer records within the CRM system.
• Support key account development activities and contribute to customer retention and business expansion efforts.
• Provide guidance and coaching to junior sales team members where required.
• Ensure compliance with SGS policies, procedures, Code of Integrity, and Health, Safety & Environment (HSE) requirements.
• Perform any other duties assigned by the Reporting Manager or Senior Management.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, Engineering, Science, or a related discipline from a recognized institution.
• Minimum 3-5 years of B2B sales experience, preferably within certification, testing, inspection, training, consulting, industrial services, or related industries.
• Proven track record of achieving and exceeding sales targets.
• Experience in business development, account management, and customer relationship management.
• Strong prospecting, negotiation, presentation, and closing skills.
• Ability to identify customer needs and provide value-added solutions.
• Good understanding of certification, audit, training, or compliance-related services will be an advantage.
• Strong communication, interpersonal, and influencing skills.
• Ability to engage stakeholders at different organizational levels, including business owners and senior management.
• Self-motivated, results-oriented, and able to work independently with minimal supervision.
• Strong analytical and problem-solving skills with a commercial mindset.
• Proficient in Microsoft Office applications and CRM systems.
• Possess a valid driving license and willing to travel extensively within the Southern Region of Malaysia.
• Demonstrates integrity, professionalism, and a customer-focused approach.