Eco-Shop, a leading Malaysian budget retailer with over 400 outlets nationwide, is growing! Since 2003, we've been dedicated to delivering high-quality goods and exceptional value to our customers.
As we prepare for our exciting IPO this year, we are looking for talented individuals to join our team of 8,900. We invest in our people through comprehensive training and development, prioritizing your growth as we expand.
Job Summary
Oversees daily retail operations including stock, staff, and cash management to ensure efficiency, accuracy, and maintenance of store standards.
Responsibilities
(A) STOCK RECEIVING MANAGEMENT
- Ensureaccurate stock management by updating theGoods Transfer Note(GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
- Follow the First In, First Out (FIFO)method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
(B) STAFF MANAGEMENT
- Oversee staff scheduling, ensure completion of daily task and monitorKey Performance Indicators (KPIs),including sales targets, customer service and disciplinary actions.
- Coordinatestaff overtimeschedules and manage recruitment reporting to the Area Manager.
- Able to lead10- 15employees.
(C) STORE OPERATIONS MANAGEMENT
- Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.
- Completeadministrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.
(D) STORE MAINTENANCE
- Overseestore maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.
(E) CASH MANAGEMENT
- Overseecash managementby ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager review.
- Manage utility bills and perform daily reviews of the cashier's logbook for transaction accuracy.
Qualifications
- At leastSPM/Diploma/Degree.
- Possessmore than 2 years of experience in Store Management and supervising retail operations
- Familiar withoperational processes, such as work scheduling and inventory management.
- Ability to lead and motivate a team effectively
- Proficient in bothEnglishandBahasa Malaysia.
- Proven problem-solving and interpersonal skills
Benefits:
- Opportunities for career advancement
- Monthly performance incentive
- Commission
- On-going Training & Development
- Health and wellness benefits
