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Assistant Store Manager (The Gardens Mall)

Hermes
5-7 Years
Malaysia, Kuala Lumpur
  • Posted 13 hours ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Sales and Customer service
  • Supervise and motivate a team of sales staff to achieve sales targets, provide excellent customer service and build client relationships.
  • Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.
  • Monitors and assists sales staff development by providing on-the-job training, product training, etc.
  • Analyze data and reports to identify opportunities for improvements and propose solutions
  • Identify and handles client enquiries and complaints.
  • Recommend creative ideas to build/develop a strong regular clientele
  • Operations
  • Assist Store Manager to manage and oversee the daily store operations
  • Able to manage, drive and achieve KPI(s)
  • Ensures store presentation is consistent with the brand image
  • Coordinate and execute sales plans, marketing events and promotion programs with the team
  • Ensure proper security measures are enforced across processes and store
  • Always ensure a high standard of grooming of all staff in the Boutique
  • Adhoc Duties
  • Provide inputs and assist Boutique manager in formulating sales strategies, preparing sales analysis and management reports.
  • Perform any other duties that may be assigned from time to time by Boutique Manager

Requirements & Capabilities

  • At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity.
  • Bachelor's degree preferred
  • A consistent track record in driving sales teams to hit targets
  • Passion in retail industry with good selling skills.
  • Likes fashion and appreciates quality products.
  • Fluent in English.
  • Must be a good team player, pleasant, service oriented and self motivated.
  • Strong team building, interpersonal and communication skills.
  • Hands on computer knowledge of MS Office.
  • Able to work shifts/ weekends and public holidays.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Retail
Employment Type:
Full time

About Company

Job ID: 152061587

Last Updated: 06-08-2026 08:23:36 PM
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