Assistant Store Manager (Wine & Liquor)

Role Description

This is a full-time, on-site role for an Assistant Store Manager at THE CHAMBER in Genting Highlands. The Assistant Store Manager will oversee day-to-day store operations, ensure exceptional customer service, help achieve sales and profitability goals, and maintain merchandising and store appearance standards. Responsibilities also include overseeing inventory management, implementing retail loss prevention strategies, managing a team of sales associates, and ensuring compliance with company policies.

Qualifications

• Minimum 3–5 years of retail management experience, preferably in wine, spirits, or premium beverage retai

• Proven track record of achieving sales targets and managing store operati

o

s
• Strong knowledge of wine and spirits, including varieties, regions, brands, and tasting pro

fies
• Familiarity with visual merchandising principles, premium product display, and in-store pro

m

otons
• Understanding of retail compliance and licensing requirements for alcohol sales in

Malysia
• WSET (Wine & Spirit Education Trust) Level 2 or above, or equivalent wine/spirits qualificatio

n

preerred
• Excellent leadership and team management skills; ability to motivate and

develo staff
• Strong customer service and interpersonal skills; able to educate customers and

d

rive uselling
• Analytical mindset with ability to manage sales KPIs, inventory, and fi

nancial eporting
• Effective problem-solving and crisi

s

managemnt skills
• Detail-oriented with excellent organizational and multitaskin