Assist in performing account reviews and investigation including supporting market intelligent checks on accounts identified via early warning triggers and tools to assess / evaluate customers risk profile to identify weak / problems credit for early remedial actions.
Support the preparation of early warning reports and provide input and data to assist senior team members in evaluating customer risk profiles and potential remedial actions for decision making.
Monitor and track portfolio performance to provide accurate and timely management/ portfolio reports / information.
Proactively support monthly reporting activities, including data extraction and preparation, attend to PRC request and handle matter arising if any.
Provide assistance in the execution of rehabilitation strategies for SME Banking accounts under the guidance of senior staff, including follow-ups and coordination with relevant departments.
Ensure all assigned rehabilitation support tasks are carried out in accordance with internal procedures and regulatory guidelines, and escalate any issues to senior team members promptly.
Assist in tracking and updating records related to rehabilitation activities and ensure timely reporting to the Team Lead and HRM.
Contribute to the continuous flow of lesson learnt and feedback to various related units such as Sales/ Risk Management units to improve the robustness of underwriting standard on an on-going basis.
Demonstrate teamwork, open communication, and a willingness to learn and grow within the role.
Skills
Job Requirements:
Good credit evaluation / assessment skills
Good communication & negotiation skills
Ability to work closely with all other relevant parties
Open to learning new systems, processes and regulatory requirements in a dynamic banking environment
Knowledge
Relevant knowledge of credit evaluation / legal documentation / general recovery processes
