We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
What should you do
Business Support, Administration & Facilities Management
- Manage Administration and Facilities Management payment processes, ensuring invoices are accurately processed and payments are completed within agreed timelines.
- Track and monitor operational expenses including utilities, rent, and administrative costs, and report cost trends as a percentage of total expenses.
- Monitor invoice status at all stages of submission, expense claims, and ensure sufficient Purchase Order (PO) balances are available prior to payment.
- Update and maintain the Budget Tracker promptly before submitting invoices to Procurement or Accounts Payable.
- Follow up proactively with vendors on pending invoices, credit notes, discrepancies, and overdue documentation.
- Strengthen vendor communication to clarify billing requirements upfront and conduct periodic reviews or audits to identify and resolve discrepancies efficiently.
- Process and ensure timely payment for company vehicle shell card charges.
- Coordinate and arrange payments for utilities, rent, and other AFM-related invoices within stipulated timelines.
- Assist business units with courier requests, including printing consignment notes and liaising with designated courier service providers.
- Maintain proper documentation, records, and filing (physical and electronic) related to payments, contracts, and vendors.
Reception & Front Desk Management:
- Serve as the first point of contact by warmly welcoming and greeting clients, visitors, applicants, and vendors in a courteous and professional manner.
- Manage visitor registration, ensure compliance with security procedures, and guide guests to designated meeting rooms while offering refreshments when required.
- Maintain a neat, professional, and welcoming reception area at all times in accordance with management guidelines.
Meeting Room, Event & Office Coordination:
- Oversee meeting room bookings through Outlook Calendar and Microsoft Forms, ensuring accurate scheduling and availability.
- Coordinate with Touch n Go Digital Admin Support for office or venue bookings.
- Coordinate meeting room setup, cleanliness, and readiness with the Administration & Facilities and cleaning teams.
- Arrange video conferencing and web meetings in collaboration with the Technology team as needed.
- Ensure meeting rooms are cleaned, refreshed, and reset promptly after each meeting.
- Assist with preparing drinks and light refreshments for meetings when required.
- Coordinate catering for meetings and company events, including price negotiation, menu planning, securing approvals, and invoice verification for proper cost allocation.
- Supervise cleaning support staff, ensuring meeting rooms, pantries, cutleries, snacks, and beverages are replenished and maintained in a timely manner.
- Liaise with the Facilities & Maintenance team to request housekeeping, building services, or maintenance support when necessary.
General Duties
- Provide administrative and operational support to Business Support, Administration, and Facilities teams as required.
- Perform any other duties and tasks as assigned and/or required by management to support business operations.
Who should join us
- Diploma or bachelor's degree in business administration, Management, or a related field is preferred.
- 1–3 years of experience in administration, facilities management, receptionist, or business support roles.
- Prior experience in payment processing, vendor management, or office coordination would be an advantage.
Our Perks & Benefits:
- Flexi hours.
- eWallet meal allowance.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]
Note: Only shortlisted candidates will be contacted.
Let's keep LEAP-ing forward together!
