Associate, Agency & IUTA Services (6 months contract)

At Principal, we invest in what matters. And building dedicated teams is where it all begins. We're drawn to people who bring outstanding perspectives, passion, and expertise to help us advance the financial security and well-being of our customers. We also aim to transform our growing business and drive positive change in the communities where we live and work.

When we invest in you, and you invest in us, great things happen.

We are looking for an Associate, Agency & IUTA Services (6 months contract) who will support our Agency & IUTA Services team to ensure accurate, timely day-to-day agency service operations while maintaining high productivity and continuously improving departmental quality and performance.

What You'll Do

• Manage end-to-end Agency Services operations, including FiMM applications, exam registration, and candidate/result administration.
• Ensure accurate and timely processing of agency contracts, appointment letters, registrations, renewals, and payments.
• Maintain proper documentation, records, and compliance standards, including periodic self-testing and reporting.
• Oversee commission processing, campaign reporting, contest tracking, and outstanding payment follow-ups.
• Handle agency enquiries, complaints, and daily communications, including circulars and updates.
• Collaborate with Finance, Branch Operations, and IT to support system processes, reporting, and continuous improvements.
• Any other responsibilities/tasks relating to Agency & IUTA Services.

Who You Are

• Diploma/Degree in Business Administration or equivalent qualification.
• Minimum 1 year of relevant experience; fresh graduates are encouraged to apply.
• Detail-oriented with strong accuracy in document and data processing.
• Good communication, interpersonal, and teamwork skills with ability to meet deadlines.
• Proficient in Microsoft Word and Excel, with problem-solving ability in a fast-paced environment.

Who We Are

Principal Financial Group is a Fortune 500 global leader in financial services specializing in insurance, retirement, and asset management. We have 18,000 employees and 51 million customers around the world with over $714B in assets under management.