Associate, Business Processing (Billing)

Purpose of Job

The purpose of the job is to ensure the effective and efficient processing of account-related tasks, including billings and client accounts data management. The role aims to maintain accurate and up-to-date records, facilitate smooth operations, and support the overall operation functions of the organization.

Key Responsibilities

• Process billings in accordance with established policies and guidelines.
• Allocate receipts accurately and efficiently, ensuring proper documentation.
• Maintain records of billing and receipt transactions for auditing and reporting purposes.
• Manage data entry and update client account information into a database system.
• Conduct regular data quality checks to identify and correct any discrepancies or errors.
• Maintain physical filing systems for documents related to client accounts.
• Organize and file cover notes, policy documents, and other relevant paperwork.
• Coordinate the dispatch of courier items and track their delivery status.

Experience

• Preferable with working experience in centralized billings and/or operational shared services or a similar field.

Compliance

• Ensure compliance with all applicable Company and/or Group policies and procedures.
• Maintain accurate records and manage counterparty correspondences appropriately.

Knowledge, Experience and Skill

• Diploma or bachelor's degree in insurance, business management or related disciplines
• Minimum 1 year's working experience in similar or related field, in operations, billing, business processing, etc.
• Preferably possess professional insurance qualification and relevant knowledge of the principles of Insurance, product knowledge and practices
• Passion and drive, capacity to work independently
• Team player and respect for authority in the workplace
• Able to communicate effectively both orally and written in English.
• Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
• Good organizational skills with attention to detail