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Associate Director - Sales and Account Management

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  • Posted 6 days ago
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Job Description

About the job

What the role looks like:

  • Build and maintain strong, long-lasting existing and new relationships with current accounts to grow revenue in strategic product areas
  • Develop and execute a strategic plan for your business portfolio
  • Achieve specific sales targets and identify growth opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Use consultative approach to determine client's goals and offer the most appropriate marketing optimization tips to address their needs.
  • Educate clients on their opportunities and translate their marketing goals and objectives into actionable strategies.
  • Serve as point of contact for the clients in your portfolio, investigate and deliver proper recommendations/solutions.
  • Maintain broad knowledge of products, best practices, benchmarks, and procedures.

Your profile:

  • Experience as an Account Executive handling large portfolio, preferably with domestic clients
  • Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.
  • Strong organizational skills, self-discipline, and motivation to work in dynamic atmosphere.
  • CXTech / IT Solutions/digital experience with a consultative and solutioning approach
  • Experience with CCaaS, CRM, Professional Services on Tech implementation and management, Conversational Assist AI / Knowledge AI / AI Bot Solutions, Application Development, Administrative Support Services for Tech Solutions, Telephony & Dialler solutions, GDS
  • Any tech certifications / experience working with Global Tech Providers such as Google, Microsoft, Salesforce, Kore.AI, Amazon Web Services, Genesys, Zendesk, NICE
  • Any specific certifications on / experience working with B2B / FC&C / BFSI / Trust&Safety expertise or solutions

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About Company

Job ID: 135140437