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Associate, Key Account Management – ShopeeFood

Associate, Key Account Management – ShopeeFood

Shopee

This job is no longer accepting applications

Job Description

Job Description:

  • Build and maintain close, long-term relationships with ShopeeFood merchants.
  • Develop high-level strategic business plans and explore new growth opportunities.
  • Educate merchants on best practices to increase sales and improve visibility on the ShopeeFood platform.
  • Negotiate deals with merchants and curate dishes for campaigns, promotions, and online marketing activities.
  • Monitor and analyze merchants sales performance, activities, and initiatives to boost orders and revenue.
  • Identify market gaps and manage pricing strategies, product assortments, and stock availability across various delivery platforms.
  • Drive merchant investment through co-funded campaigns, media asset packages, and in-store promotions.
  • Collaborate closely with internal teams (e.g., Marketing, Budget & Planning, Operations) to ensure a smooth and positive merchant experience.

Requirements:

  • Bachelor's degree in any field (experience in e-commerce or food delivery industry is an advantage).
  • Strong analytical skills with proficiency in Microsoft Excel.
  • Innovative and resourceful problem-solver with the ability to identify issues and implement solutions.
  • A team player with strong work ethics and the motivation to consistently exceed KPIs.
  • Excellent command of English proficiency in other languages such as Bahasa Melayu or Mandarin is an added advantage.

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