Associate - L1 SOC Analyst

Line of Service
Assurance

Industry/Sector
Not Applicable

Specialism
Risk Architecture

Management Level
Associate

Job Description & Summary
In the Digital Trust & Cybersecurity team, our work is always evolving to help our clients respond to cybersecurity related threats and trends, and we combine our deep technical skills in response to our clients changing cybersecurity needs.

The Level 1 SOC Analyst is responsible for monitoring and analyzing an organization's security posture on an ongoing basis. This role involves working in a 24/7 environment to detect, respond to, and mitigate security incidents. The L1 SOC Analyst will serve as the first line of defense in identifying potential threats and vulnerabilities within the organization's network and Systems.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a L1 SOC Analyst, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Alert Triage & Investigation
  Monitor for newly triggered alerts. Also look for alerts not yet marked as Open or Closed
  Collect more information to support the theory of the alerts under assessment
  Correlate alerts with other security devices
  Investigate the impact of the alerts
  
• Ensure that shift handovers are conducted clearly and concisely which includes:
  Participating in shift handover process
  Conducting shift handover
  Preparing shift handover report
  Communicating shift handover information to next shift personnel
  
• Monitor and investigate if the logs from the stopped flowing to SIEM. Reach out to the Server owner. Generate a list and work on the list. Report the ones resolved, and the method used.
  Linux - Syslogs - get in touch with server owner
  Windows - check for permission, user status (disabled/activate), password expiry (local user). User ID for
  windows collections is Irsvrcollector.
  
• Attend to Jira tickets sent to the client. Response to inquiry or forward the ticket to the respective group/team.
  
• Detect and report ticket with log parser issue to Infra/SIEM Engineer
  
• Detect and report ticket with False Alarm to Infra/SIEM Engineer
  
• Authorised to review and analyse alerts generated by security tools and systems.
  
• Empowered to escalate potential security incidents to higher-level analysts (L2 or L3) based on predefined criteria.
  
  

• Graduates from Degree in Cybersecurity, Network Security or an equivalent field
  
• 1- 2 years of experience in the area of Cybersecurity, SOC or Surveillance
  
• Proficiency in English, Malay and Mandarin language is a must; Proficiency in Cantonese will be an added advantage
  
• Whilst strictly not necessary, familiarity with Linux and Windows would be desirable
  

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Auditing, Auditing Standards, Audit Internal Controls, Audit Preparation, Audit Reporting, Audit Risk Assessments, Audit Support, Business Process Improvement, Communication, Compliance and Standards, Compliance Assurance, Compliance Auditing, Compliance Risk Assessment, Compliance Training, Data Analysis and Interpretation, Developing Policies and Guidelines, Emotional Regulation, Empathy, Ethics Training, External Audit, Inclusion, Intellectual Curiosity + 21 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship
No

Government Clearance Required
No

Job Posting End Date