Associate-Policy Owner Services

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

Process authorized POS transactions within as per the agreed Service Level Agreement (SLA)

Job Description:

This role is to support Australia region (AU working calendar & working hours)

• Process all Life change requests received as per stipulated requirements

• Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded

• Ensure 100% participation and contribution in team activities

• Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline

• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

• Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.

• Ensure all task and activities are recorded in AOM accurately and promptly.