About Klook
We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.
Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.
We operate a mobile-first, curated platform featuring diverse experiences across global destinations.
Do you share our belief in the wonders of travel Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One
We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution Join us!
The Role
As an
Associate/Senior Associate, Social Commerce, you are the operator of Klook's Kreator community engine in SEA. You will turn creator and merchant relationships into commercial outcomes - using AI-powered workflows to scale onboarding, partnership management, and program operations across markets.
What You'll Do
Kreator Program Operations
- Co-own the day-to-day execution of Klook's flagship Kreator commerce programs, working closely with the regional lead
- Manage end-to-end Kreator onboarding, performance tracking, and ongoing relationship management with top-performing creators
- Identify operational gaps across the creator funnel and ship improvements in partnership with content, product, and growth counterparts
- Maintain program operations dashboards to ensure data is accurate and surfacing the right signals for the team to act on
Kreator Community Growth
- Support the design and rollout of community frameworks that grow Kreator participation, retention, and commercial output
- Translate community-level insights into actionable recommendations for program improvements
In-Destination Communities
- Build and manage local relationships with both Kreators and merchants to drive measurable commercial outcomes
- Develop a repeatable activation playbook - events, partnerships, content programs - that can scale across destinations
Merchant & Supply Coordination
- Coordinate with the Supply & Brand Partnerships function on merchant onboarding, inventory commitments, and exclusive deals tied to creator activations
- Support campaign-level supply pitches: package creator and merchant inputs into compelling commercial proposals
- Track and report on merchant-side metrics - funded inventory value, commission contribution, partnership renewal rates
What You'll Need
- At least 2 years of experience in creator/influencer marketing, affiliate marketing, or community management - ideally in a fast-paced e-commerce, marketplace, or platform business
- Hands-on experience managing creator and/or merchant relationships
- Comfort with zero-to-one work: you can scope, build, and ship without a full playbook handed to you
- Strong analytical skills: confident in spreadsheets and dashboards, and able to turn data into decisions
- Experience working with AI-assisted tools or willingness to learn quickly: you are comfortable reviewing and refining AI-generated outputs rather than starting everything from scratch
- Ability to manage multiple workstreams across markets, stakeholders, and seniority levels
- Fluency in English
Bonus If You Have
- Experience scaling a creator program or affiliate network with measurable commercial outcomes
- Familiarity with prompt engineering or AI workflow tools - you have experimented with using AI to speed up partnership operations or analysis
- Background in a regional or multi-market role where you had to navigate different operating models and local market dynamics
If you thrive at the intersection of creators, commerce, and operations - and want to be part of a team redefining how social commerce gets done - we want to hear from you.
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (Agency). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. 
