The primary focus is to play a leading role as the Technical Sales Driver in providing pre-sales technical expertise to the Account team and customers for Managed Services and Networking opportunities. You build opportunities / pipeline through an outcome-based consultative approach and drive deal closure that pull through other StarHub solutions and products. At the same time, you should also educate the target market on StarHub transformation and its value offerings, roadmap and its differentiation of its market leading role.
The key function involves leading opportunity development efforts from lead qualification through closure. You take ownership of the solution design process to ensure the selection and use of best fitting technology, delivery and support processes. You own the preparation and presentation of technical and commercial proposals of how StarHub's solutions and products can meet customer's needs and be integrated with customer's systems and equipment
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Responsibiliti
- esIntroduce StarHub's portfolio of solutions and services to achieve a high share-of-wallet in the account by positioning StarHub strengths and capabilities in front of custome
- rsUnderstand customer's businesses, and identify influencers and decision makers within a customer organization. Focus on identifying customer's business challenges and developing strong value propositions to help customers meet their business objectiv
- esEngage effectively with all levels across a customer's organization to include all C-level executives, negotiate with customers and effectively close business dea
- lsPrepares, presents and conveys the customers benefit of solutions in bid proposals and presentatio
- nsReviews, edits and optimizes the documents and give recommendations for improvement to technical authors or even rewrite major parts; Provide guidance and coaching to technical autho
- rsIdentifies and summarizes main obligations and risks of contrac
- tsNegotiation Support: Support in developing the contract and if necessary participation in contract negotiations, to bridge possible gaps between legal, technical and commercial soluti
- onInteract with internal departments and external partners to develop and implement strategies, plans and business mode
- lsEnsure revenue targets are m
- etProper planning, monitoring and accurate forecasts on billi
- ngEnsure excellent Customer Satisfaction levels with every Customer engageme
nt
Qualificati
- onsDiploma or Degree in IT, Computer Science or related fi
- eldMinimum 8 years proven customer engagement (in presales, business development and account management) track record in the Telecommunications or IT indus
- tryExperience in Routing, Switching and Wirel
- essUnderstanding of NFV, SD-WAN, SDN and Cloud Computing technologies is advantage
- ousExposure to network equipment e.g. Cisco Systems, HP Aruba, Juniper Networks, F5, e
- tc.High degree of self-motivation, strong commitment and result orien
- tedDedicated professional with excellent written and verbal communication ski
- llsIndependent and resourceful team player with a genuine enthusiasm for providing excellent support to internal and external custom
ers
