About the Job
The role is responsible for supporting and managing the end‑to‑end administrative processes from pre‑training activities to record keeping, covering the full ecosystem of training administration. It also includes assisting with training delivery as well as contributing to module design and development on a project or initiative basis.
Key responsibilities:
- Assist in the scheduling and logistics of training sessions, including room bookings, materials preparation, and communication with participants
- Maintain training records and databases to ensure accurate tracking of attendance, feedback, and certifications
- Support the development of training materials and resources, ensuring they are current and relevant as squad member or working team member
- Work with learning specialists and subject matter experts to deliver (minimum 10 hours per month), design and develop as well as gather feedback and improve training content
- Help evaluate training effectiveness through surveys and assessments, providing insights for continuous improvement
- Participate as agency training email respondent on rotational basis
- Execute the holistic process in financial management for the department from quotation request till the payment completion and P2P system management.
- Support office management, CFF review, Training Needs Analysis and other pertinent areas, tasks or subject matters for the betterment of the department and organization.
- Coordinate Business Continuity Management requirements as requested by the organization.
We are looking for people who
- Bachelor's degree in human resources, education, or a related field
- Has previous experience in an administrative or training support role as well as familiarity with learning management system and training software
- Proficient in using Microsoft Office applications for documentation, presentations, and data management
- Strong interpersonal skills with the ability to build relationships across various levels of the organization
- Experience in basic understanding of Learning Management Systems (LMS) for tracking and reporting training activities
- Proactive attitude with a willingness to take initiative and support team goals
- Ability to learn and adapt to new software and tools quickly
How you succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
