Company Description
Clarisound Professional Hearing Care specializes in providing a comprehensive range of advanced hearing instruments designed to improve clients quality of life. Established over a decade ago in Malaysia, the organization has since built a reputation for excellence in hearing care. With its headquarters in Kuala Lumpur, Clarisound is committed to offering personalized and client-centric solutions. The team works with dedication to maintain the highest standards of professional hearing care for every individual.
Role Description
This is a full-time on-site role for an Audiologist based in Kuala Lumpur.
Key Responsibilities:
- Diagnostic Excellence: Perform comprehensive hearing assessments and develop individualized aural rehabilitation programs.
- Client Communication: Discuss communication tactics and strategies tailored to each client.
- Device Management: Handle prescription, fitting, and evaluation of hearing devices.
- Customer Support: Address customer enquiries and deliver exceptional service.
- Brand Ambassador: Exemplify Clarisound's values at every customer interaction.
- Product Knowledge: Stay updated on the latest products and services to enhance customer experience.
- Administrative Excellence: Perform daily transactions and administrative tasks in accordance with company SOPs.
- Team Collaboration: Contribute positively to team performance with enthusiasm and support.
Qualifications
- Expertise in Audiological Assessments, Hearing Aid Fitting, and Hearing Rehabilitation
- Strong Communication and Interpersonal Skills to educate and assist clients effectively
- Problem-solving skills for tailoring individualized treatment plans
- Proficiency in Audiology Tools, Equipment, and Testing Procedures
- Bachelor's or Master's degree in Audiology or a related field
- Relevant clinical experience in audiology practices (Fresh graduates are encouraged to apply)
- Commitment to continued professional development and staying informed on advancements in audiological care
- Compassionate and empathetic approach when providing care to clients
- Malaysia citizen or Living in Malaysia with permission to work
