AUS Policy Owner Services Operations

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

Responsible for providing after-sales support to policy-related administrative processes

Job Descriptions:

• Process all Life change requests received as per stipulated requirements
• Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded
• Ensure 100% participation and contribution in team activities Attend & get certified for development plans identified to up skill and for personal development as per the planned timeline
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded. Ensure all task and activities are recorded in AOM accurately and promptly.

Job Requirements:

• Education: Bachelor's Degree, Post Graduate, Professional Degree from Business Management or equivalent background

• Experience: At least 2years experience in Insurance Operation. Fresh graduates are encouraged to apply

• Customer oriented, self-motivated, proficient in Microsoft Office

• Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday)

• Candidate is expected to commit and follow AUS working hour.