Job Description:
Key responsibilities
1. Team & Operations Leadership
- Lead and supervise Service Engineers (SEs) and Service Technicians (STs).
- Oversee troubleshooting activities during machine downtime, guiding SEs on complex cases.
- Ensure preventive maintenance work is executed effectively and on schedule.
- Review downtime reports, root cause analyses, and maintenance logs.
- Consolidate and report on ASM performance metrics (uptime %, MTTR, fault trends).
- Drive continuous improvement initiatives to reduce recurring breakdowns
2. Automation Engineer/Controls & Systems Oversight
- Monitor ASM integration stability between our in-house management system, SCADA and PLC
- Perform first-line controls diagnostics (signal checks, error logs, I/O verification).
- Liaise with vendors on PLC/logic issues, ensuring complete data/logs are provided.
- Analyse ASM performance data to identify trends and recommend improvements.
3. Vendor & Cross-Functional Coordination
- Act as the bridge between SPX and vendor
- Act as the Malaysia Centre Point of Contact between the Malaysia engineering team with Regional engineering teams based in Singapore and China for SPX Automatic Sorting Machines (ASM).
- Validate vendor fixes, ensuring minimal disruption to operations.
- Collaborate with Corp IT on system/network health and cybersecurity.
- Support management with ASM performance insights for decision-making.
Skills & Competencies
- Strong foundation in mechanical and electrical systems (motors, conveyors, sensors).
- Familiarity with automation systems (PLCs, industrial networks).
- Good troubleshooting and diagnostic skills.
- Leadership experience managing technical/maintenance teams.
- Strong vendor management and communication skills.
- Analytical skills to interpret data, fault trends, and system logs.
- Knowledge of OT cybersecurity best practices (preferred).
Requirements:
Qualifications
- Degree/Masters in Mechatronics, Electrical & Electronics, or Automation Engineering.
- 5+ years experience in industrial automation, logistics automation, or manufacturing.
- At least 2 years in a supervisory or team lead role.
- Exposure to both hands-on troubleshooting and system-level diagnostics.
- Experience with automated material handling systems (preferred).
