Automotive sales executive

Company Description Carzey Group Sdn Bhd is an online automotive parts dealer focused on providing customers with a wide range of high-quality vehicle components and accessories. The company leverages digital platforms to reach individual car owners, workshops, and automotive businesses. Carzey Group emphasizes reliable service, accurate product information, and efficient order fulfillment. Team members work in a fast-paced environment that supports growth in e-commerce and automotive sales. The company values customer satisfaction, integrity, and continuous improvement.

Role Description The Automotive Sales Executive is a full-time, on-site role based in Shah Alam. This role is responsible for engaging customers, understanding their automotive parts needs, and recommending appropriate products to drive sales. Daily tasks include responding to inquiries, preparing quotations, processing orders, and coordinating with warehouse or logistics teams to ensure timely delivery. The Automotive Sales Executive will maintain product knowledge, update the online catalog as needed, and support promotional campaigns and sales initiatives. The role also involves building and maintaining customer relationships, handling basic after-sales follow-up, and providing feedback to management on market trends and customer requirements.

Qualifications

• Strong sales and customer service skills, with the ability to build rapport and manage customer relationships.
• Basic knowledge of automotive parts and accessories, or a strong interest and willingness to learn the automotive sector.
• Proficiency in using computers, online sales platforms, and basic office software (e.g., email, spreadsheets, and CRM tools).
• Effective communication skills in English and relevant local languages, with clear verbal and written abilities.
• Good organizational and time management skills to handle multiple inquiries, orders, and follow-ups.
• Ability to work on-site in Shah Alam, collaborate with team members, and adapt to a fast-paced sales environment.
• Previous experience in sales, retail, or e-commerce is an advantage; experience in automotive sales is a strong plus.
• Minimum secondary education; a diploma or degree in business, marketing, or a related field is beneficial.