Job Description
Division
We are looking for an avid learner as the role will provide opportunities to learn the full end to end operational linkages between our clients, MFEX internal departments, custody, and fund platforms.
Role
- Liaising with Transfer Agent (TA) or Fund Management companies (FMC) for the contract note, statement, payment and other Trailer Fees & Platform Fees related queries on behalf of the clients of MFEX.
- Responsible for transaction commissions processing, reconciliation follow up, payments and reporting for Trailer Fees & Platform Fees.
- Setup of Trailer Fees & Platform Fees agreement, calculation, reporting, payment, cash investigation using the main in-house system (Rebates Processing Client)
- To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA/FMC, counterparts, and business service applications.
- To provide high quality service experience, answering enquiries and resolving problems with the TAs, advisors, and custodians.
- Seek operational improvements where possible, to facilitate take-on of additional activities through automation of existing activities.
- Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation
- Participate in project(s) and conduct User Acceptance Testing (UAT) as required
- Partner with various internal teams within MFEX and business stakeholders to develop effective solutions and continually looking for ways to innovate to expand our service capabilities
- Ensure all the activities are completed and delivered within agreed time frames and to a high- quality standard.
- Other ad-hoc tasks when assigned.
Requirements
- 1-3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence.
- Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred.
- Well-developed organizational and critical thinking skills to resolve complex day to day issues independently.
- Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments.
- Detail oriented, excellent accuracy skills and good understanding in Trading & Market terms.
- Fresh graduates are encouraged to apply.
About Us
Why join us
Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.
What We Offer
- Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
- Practice your talents in a highly professional international environment.
- Join a learning and development environment with an emphasis on knowledge sharing and training.
- Competitive salary and comprehensive benefits.
Ways of working
Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.
Great Place to Work for All
We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process. Our values guide how we work together and shape our future: Our mission and values - Euroclear
