Backup Administrator

• Administer the backup and restoration using TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup and data Domain applications.
• Monitor scheduled backup jobs and troubleshoot issues (server and client side) to ensure success or take remedial action for missed and failed backup jobs.
• Work with Backup and Restoration Team and relevant parties in troubleshooting backup jobs issues on platforms (Oracle, SQL Server, Windows, VMware, and UNIX servers).
• Makes recommendations on improvements and/or new systems required to meet business needs and future capacity.
• Install, maintain, update and administer TSM, Netbackup, Backup Exec and VEAAM Backup applications.
• Create and update documentation including daily and weekly backup reports.
• Create Incident and Change request tickets via ITSM Remedy.
• Respond to email alerts and assigned ITSM Remedy tickets providing timely status updates to relevant parties.
• Ability to provide 24x7 rotating on-call support.
• Expected to work during off-peak hours on system activities (e.g. patching, upgrade, server shutdown)
• Review and update business SLA's documents.
• Participates in annual systems DR drill activities performing the assigned task for Backup and Restoration Team.

You bring:

• Bachelor in Computer Science or related discipline;
• Holder of ITIL Foundation or above is a plus
• 5-7 years relevant working experiences in Backup and Storage technology
• Self-motivated, quick learner, Can-do attitude and able to work under pressure
• Knowing in Storage technology is a plus
• Good written and verbal communication skillsin English, Mandarin and Cantonese is a plus.