Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
The Barista delivers exceptional customer experiences and actively contributes to the store's sales performance by driving sales and representing the Coach brand with professionalism and enthusiasm.
Responsibilities
- Guest Engagement: Greet and assist guests warmly, creating memorable experiences.
- Product Knowledge: Maintain deep knowledge of menu, merchandise, and Coach brand heritage.
- Selling Skills: Meet sales goals by promoting beverages, food, and merchandise; customize orders and highlight limited availability items.
- Visual Standards: Support floor sets, replenishment, and visual merchandising.
- Operational Excellence: Maintain cleanliness and food safety standards; operate espresso machines, grinders, and ovens to prepare handcrafted beverages.
- Team Collaboration: Work closely with team members to solve problems and share selling strategies.
Requirements
- Prior experience as a barista or in a café setting preferred.
- Experience in customer-facing roles and delegating tasks.
- Organizational skills and ability to work with food & beverage operating systems.
- Ability to meet store operating policies and standards, including food safety and cash handling.
Schedule: Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).
Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements.
