You are responsible for preparing, submitting, and monitoring customer invoices with accuracy and timeliness. This role ensures smooth billing operations by managing high‑volume transactions, resolving errors, and maintaining compliance. The Billing Specialist works closely with internal teams and uses SAP and customer portals to support efficient billing processes.
About the Role
Key Responsibilities
- Invoice Preparation & Submission
- Generate invoices, credit notes, and proforma invoices.
- Submit billing documents via customer portals (e.g., Ariba, Coupa, Corrigo) or email.
- Monitor EDI (Electronic Data Interchange) and e‑invoicing platforms.
- Error Resolution & Monitoring
- Identify and resolve billing errors or rejected submissions.
- Conduct daily/monthly monitoring to ensure error‑free transactions.
- Collaborate with stakeholders to address root causes of billing related discrepancies.
- Reporting & Documentation
- Prepare routine and period‑end billing reports.
- Maintain accurate records for audits and compliance.
- Ensure supporting documents (purchase orders, delivery notes) are attached when required.
- System & Process Support
- Use SAP for billing transactions.
- Create IT incident tickets and assist in troubleshooting billing system issues.
- Participate in testing new or updated ERP functionalities.
- Contribute to process improvement initiatives to enhance efficiency.
Qualifications
- Education: Bachelor's degree in Finance, Accounting, or Business Administration.
Required Skills
- Technical Skills: Strong Excel skills (pivot tables, reporting), proficiency in Word and Outlook, familiarity with SAP or other ERP systems.
- Billing Systems: Experience with invoice uploads into portals (Ariba, Coupa, Corrigo) is an advantage.
- Soft Skills: Detail‑oriented, strong organizational and time management skills, ability to work under pressure, confidentiality, and teamwork.
- Communication: Proficient in English; additional languages are a plus.
