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Job description:
Below is a polished, professional job description for aGreeterrole in a luxury retail environment in Malaysiastructured to fit the tone and standards of a prestigious maison like Cartier, but without naming the company.
Job Description: Greeter (Luxury Retail)
Location:Malaysia
Employment Type:Full-Time
About the Role
We are seeking an elegant, service-orientedGreeterto be the first point of contact for clients entering our luxury boutique. This role is essential in creating a refined, welcoming atmosphere that reflects the brand's heritage, craftsmanship, and exceptional client experience.
Key Responsibilities
- Warmly welcome all clients upon arrival, ensuring an inviting and luxurious first impression.
- Manage boutique entry flow by coordinating client queues, appointments, and walk-ins.
- Provide immediate assistance and direct clients to the appropriate Client Advisor or department based on their needs.
- Uphold the boutique's grooming and service standards, embodying the brand's values of elegance, discretion, and hospitality.
- Support client experience initiatives such as offering refreshments, presenting brochures, or sharing brand information when required.
- Maintain awareness of boutique traffic, ensuring a smooth and organized client journey.
- Assist with basic administrative or operational tasks such as handling guest registrations, appointment logs, or concierge requests.
- Collaborate closely with the retail and management teams to enhance overall client satisfaction.
