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-Handling all inbound calls, live chat and email pertaining to customer general enquiries ,issues, complaints, comments, feedbacks and other raising issue related to the company's products
-Exceeding customer expectation in terms of service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Proficient in computer typing skills
-Ability to handle multiple tasks in a fast-paced environment.
-Good computer literacy
IDC Technologies (Singapore) Pte Ltd
Job ID: 130449805