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7-Eleven Malaysia

Business Analysis Manager (Operations)

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  • Posted 17 hours ago
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Job Description

Key Responsibilities:

  • Lead and develop a team of business analysts supporting sales and operations initiatives.
  • Design and maintain reporting frameworks to track KPIs related to sales performance, inventory, logistics, and customer demand.
  • Collaborate with sales, marketing, supply chain, and finance to develop forecasts and performance dashboards.
  • Identify trends and variances in sales and operational data; provide actionable insights to leadership teams.
  • Streamline business processes across departments, leveraging analytics to drive efficiency and scalability.
  • Oversee the development of business cases for new initiatives or operational changes.
  • Manage end-to-end data lifecycle: from extraction and transformation to visualization and strategic recommendation.
  • Ensure data accuracy, consistency, and timeliness in all reports and insights delivered to stakeholders.
  • Support annual planning and quarterly business reviews with strategic and data-backed insights.
  • Technology Integration: Work with the IT team to identify and implement technology solutions that enhance process efficiency and support business needs.
  • Budget Management: Monitor and manage budgets related to process improvement projects, ensuring cost-effective use of resources.

Preferred Skills:

  • Experience with S&OP (Sales & Operations Planning) processes
  • Knowledge of demand planning, inventory management, and supply chain analytics
  • Strong understanding of sales funnels, pipeline health, and quota planning
  • Analytical skills and experience working with business intelligence tools and data analysis.
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and key stakeholders.
  • Strong decision-making and problem-solving abilities.

Key Requirements:

  • Education: Bachelor's degree in Business Administration, Operations Management, or related field (MBA preferred).
  • Experience: Minimum of 3-5 years of experience in business process management, operations management, or similar roles, with at least 2 years in a senior leadership capacity.

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About Company

Job ID: 135908633