Business Analyst - Cards Migration (Malaysia)

Hi Good day,

We have immediate opportunity for Business Analyst

Job Role: Business Analyst

Job Location: Malaysia

Experience- 12 Years

Notice Period: Immediate to 30 days.

About Company:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+ and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Job Description:

Senior cards-domain BA to define migration requirements, product mapping, business rules, exception handling, and business / operational readiness across the customer migration journey and lifecycle.

Key qualifications:

o 12+ years of BA experience, with strong banking / financial services background

o Minimum 2 end-to-end cards migration programs delivered from requirements through stabilization

o Deep credit cards domain knowledge across the full lifecycle, including product setup, billing, servicing, disputes, and collections

o Strong experience in migration rules, exception handling, and business-led data mapping for cards migration

Key activities:

o Gather and document business, functional, and migration requirements across product, servicing, operations, and customer journeys

o Define source-to-target product mapping, migration rules, exception handling, and customer treatment logic

o Document current-state / target-state processes and support cutover-related business rule definition

o Support workshops, requirements traceability, issue tracking, and cross-functional alignment across business and technology teams

Expected deliverables:

o Business and functional requirements documentation

o Product mapping, migration rules, and current-state / target-state process flows

o Edge case / exception catalogue and business transformation rules

o Inputs to cutover planning, operational readiness, workshop outputs, and decision tracking

Regards,

Recruitment Team, Synechron.