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Has strong communication skills such as facilitation, following up etc.
Ability to drive topics and handle the stakeholders (being the IT representative in some topics)
Creating Documentation
Gathering requirements and writing user stories
Proactive and can manage their own tasks
Able to understand and read programming code
Know-how of how microservices/API services work as L2 support team - AWS know-how (ECS, EKS, Cloudwatch, lambda function, S3 bucket, Redis cache)
HTC Global Services
Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC’s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.
Mission:
We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.
Job ID: 145086935
