Why Us
In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a detailed, human centered experiences to positively impact the lives of millions of people.
Join us as a part of AIA Group today!
- Job Description Summary
- As a member of the AIA Group IT Solution Centre delivery team, the Business Analyst (BA) plays a pivotal role in bridging business needs with technology solutions.
- The BA works directly with stakeholders across diverse business units in Asia to gather, analyse and document requirements, ensuring that IT solutions align with strategic objectives and deliver measurable value.
- The BA must be professional, able to communicate clearly and confidently, and capable of representing and managing customer requirements through to successful delivery.
- Job Description
- Meet with business stakeholders to understand new requests and communicate high-level requirements to the project delivery teams in the form of Business Requirements Document (BRD) for effort estimation.
- Once a project is initiated, consult and collaborate with business teams to develop detailed business requirements based on the initial (approved) BRD. This includes creating workflows to represent the future To-Be process using Visio or Lucid chart.
- Create business requirements documentation for projects using a well-defined hierarchy within project tools such as DevOps or Jira.
- Lead meetings with business stakeholders and present requirements clearly to ensure information is easily understood and actionable.
- Provide subject matter expertise on Power Platforms, UiPath, Workday, Copilot Studio and Generative AI, distinguishing between default/implicit features and customized requirements.
- Create wireframe designs using Figma or Sketch and align them with business stakeholders as part of the requirements-gathering process.
- Manage requirements and user stories within projects using Azure DevOps.
- Engage with business stakeholders to refine requirements and secure formal sign-off.
- Create UAT test plans that align with business requirements documentation.
- Work with both offshore and onshore development teams to ensure that implementation and design align with business requirements.
- Increase the quality of business requirements at the start of the project to ensure request are well defined for the developers & testers, enabling UAT to be completed with minimal defects and errors.
- Deliver project on time while ensuring high levels of customer satisfaction.
- Requirements:
- Candidate must possess at least a Degree in Computer Science/Information Technology or equivalent.
- 4 to 5 years of relevant experience as Business Analyst & familiar with IT Project Management.
- Possess relevant experience or skill set in Microsoft 365, Power Platform, Copilot Studio, Generative AI, UiPath. Familiarity with implementing other system such as SAP, Oracle or Sales Force is an additional advantage.
- Possess relevant experience with project management tools such as Azure DevOps and Jira.
- Possess relevant experience with design and wireframing skills such as Visio, Figma and Sketcher.
- Good communication (written and spoken) and interpersonal skills.
- Able to work independently with cross-functional teams.
- Able to work under pressure and tight timelines.
- Adapt quickly to IT changes and any new tasks assigned by the supervisor.
