Job Description
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Job Title: Business Conduct & Rules Senior Executive
Posting Start Date: 8/4/26
Posting Location: Petaling Jaya, MY
Requisition ID: 43353
Primary Responsibilities
- Compliant Oversight
- Ensure that ABO business activities adhere to relevant laws, regulations, and company policies.
- Oversee the implementation of business conduct policies and rules.
- Investigation, Reporting, and Resolution
- Investigate alleged violations of business conduct policies and rules.
- Collaborate and work closely with relevant departments, especially the Sales Department, to address and resolve conduct issues promptly and appropriately.
- Prepare and submit reports on business conduct compliance to department manager and, if applicable, regulatory bodies.
- Communicate compliance-related metrics and trends to relevant stakeholders.
- Unauthorised selling (for Singapore)
- Leads and/or serving on cross functional teams focused in addressing unauthorised selling of Amway products on local and overseas markets.
- Monitor, identifies and investigates local online eCommerce sellers for offering Amway product.
- Take down actions on resellers thru removal of Intellectual Property Rights (IPR).
- Support corporate counsel on legal related pursuit on eCommerce resellers.
- Data Analysis
- Regular monitoring of ABO activities and analyzing sales data to identify unusual patterns, anomalies, and potential violations that could impact ABO sales and qualification.
- Generate reports and present findings to the manager to inform strategic decision-making.
- Work with the Sales team to address and correct any deficiencies or weaknesses identified during the analysis.
- Act on the recommendations made by the risk audit team to enhance the organization's risk management processes.
- Communication, Education and Training
- Continuously enhance and incorporate relevant business conduct and rules initiatives based on feedback, changes in the business environment, and emerging ethical considerations.
- Develop and deliver training programs to educate ABOs on best practices and sound business stewardship in alignment with the Amway Rules of Conduct and Amway Values.
- Works with the Sales and Training Department as appropriate to develop an effective compliance training program for ABO; including appropriate introductory training for employees.
- Promote Amway values of ethics, business conduct policies, and rules to employees and ABO.
- Digital Communication Standards (DCS) and Quality Assurance Standards (QAS)
- Establish and execute processes for monitoring and assessing ABO compliance.
- Ensuring that standards are clear, concise, and easily understandable by the target audience.
- Social Assurance Standards (SAS)
- Review ABO mentions across identified social media platforms and take appropriate remedial actions if necessary.
- Identify and address potential negative sentiments or emerging issues.
- Analyze and derive insights from social media conversations and prepare reports.
- Legal Compliance
- Stay current with relevant laws, regulations, and industry standards affecting business conduct.
- Ensure that policies and practices align with legal and regulatory requirements.
- Others
- Respond and follow up on Helpdesk inquiries.
- Other duties as assigned or directed by the Head of BCR or Country Manager of Singapore.
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