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Great Eastern Sun

Business Development Director (Manager) - Employee Benefit (Based in Penang)

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Job Description

About the Job

To assist Superior to activate, grow and expand productivity of Employee Benefits Scheme and to retain existing renewal business via broking / direct / agency channels. Reporting to Head of Northern Region.

  • Working with Superior to plan and strategize to achieve personal sales target by developing renewal and new business, via cross-selling and up-selling.
  • Responsible for business development of GID-EB through distribution channel to achieve business targets.
  • Track sales performance and key initiatives to prepare weekly sales report.
  • Management of the day to day distribution support and activities for existing corporate clients.
  • Building and maintaining professional relationships and actively engage with brokers to ensure deliver and uphold high level of service experience.
  • To assist in organizing events, conduct employee briefing, CUR presentation for corporate clients.
  • To monitor seamless implementation, including policy enrolment, briefing, policy set up and billing issuance.
  • Involve in projects or initiatives that will further grow the overall EB business.
  • Champion culture and conduct behavioral expectations within the Department/Division.
  • Collaborate proactively and transparently with internal stakeholders (Operation, Finance, Claims, etc.) to optimize customer experience.
  • To follow up on outstanding premiums & claims recoveries.
  • To comply Credit Control Procedure (CCP).
  • Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
  • Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
  • Highlights any potential concerns /risks and proactively shares best risk management practices.

We are looking for people with

  • A bachelor's degree in Marketing, Business, Administration or equivalent.
  • With 5 years+ of experience in sales, marketing or business development, demonstrating a strong track record and leadership potential.
  • Strong customer focus with the ability to quickly build strong relationships within and out of the organization.
  • Excellent interpersonal, communication and networking skills, with a demonstrable track record in sales/ marketing/ business development.
  • Ability to handle complaints or requests with a sense of urgency and have the ability to be impartial and objective.
  • Result driven, self-motivated and ability to work in a stressful and challenging environment.
  • Flexible in terms of time in view of training/ product or project launches or functions or events during weekends, public holidays and after office hours.
  • Mandatory proficient in MS Office - Microsoft Words, Excel, PowerPoint.
  • Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
  • Ability to communicate, present, persuade and influence credibly and effectively at all levels of the organization.
  • Sales and Customer Service that involves working with clients depend on skills related to evaluating needs, providing services, and adhering to quality standards.
  • High level of integrity, takes accountability of work and good attitude over teamwork.
  • Takes initiative to improve current state of things and adaptable to embrace new changes.

How you succeed

  • Champion and embody our Core Values in everyday tasks and interactions.
  • Demonstrate high level of integrity and accountability.
  • Take initiative to drive improvements and embrace change.
  • Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
  • Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Entity: Penang Branch

Employment Type: Permanent

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About Company

Job ID: 146924353

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