Business Development Executive – Mandarin Speaking

Job Description

Your Role in VT Markets
As a Business Development Executive, you will report to the Business Development Team Lead within our Sales team (GCN Team) and be based in Malaysia with a primary focus onthe Greater China market (GCN). You will collaborate closely with the GCN Marketing team to drive business growth and deliver exceptional customer service to our Mandarin-speaking clients. Your critical impact will be expanding VT Markets&apos presence in the GCN while providing outstanding support that builds long-term client relationships and drives revenue growth through superior customer experience and relationship management.
Your Responsibilities

• Develop and execute business development strategies to acquire new clients and expand market share in the great China market (GCN)
• Provide exceptional customer service and support to clients, resolving issues via live chat, email, and phone promptly with professional Mandarin communication
• Address client queries and provide comprehensive information about trading platforms, services, and market opportunities
• Product Knowledge:Stay up-to-date with our Forex products, market trends, and industry developments. Articulate the benefits of our services to clients
• Achieve Targets: Meet and exceed sales targets by consistently delivering exceptional results
• Collaboration: Work closely with our research, marketing, and customer support teams to ensure seamless client experiences
• Build and maintain strong relationships with existing clients to ensure retention and identify upselling opportunities
• Maintain accurate client records and provide regular reports on business development activities and market insights

What Success Looks Like

• Client Satisfaction Excellence: Consistently achieve high client satisfaction scores through prompt, professional, and culturally-sensitive customer service that builds trust and loyalty in the great China markets (GCN)
• Market Expansion Impact: Successfully establish VT Markets as a recognized and trusted brand in GCN through effective relationship building and strategic business development initiatives
• Revenue Growth Contribution: Drive measurable business growth through new client acquisition, relationship management, and collaboration with marketing initiatives that convert prospects into active traders

What Makes You a Great Fit
Job Experience & Education

• Bachelor&aposs degree in Business, Finance, Marketing, or a related field
• 2-3 years of experience in business development, sales, or customer service, preferably in financial services or fintech industry
• Proven track record of building client relationships and achieving business development targets

Technical and Functional Skills

• Native or fluent Mandarin and English speaker with excellent written and verbal communication skills
• Strong knowledge of financial markets and trading platforms; FX knowledge is highly advantageous
• Proficiency in CRM systems, Microsoft Office Suite, and digital communication platforms

Soft Skills

• Outstanding communication and interpersonal skills with ability to build rapport across cultures
• Strong problem-solving abilities and customer-centric mindset
• Excellent organizational skills and ability to manage multiple client relationships simultaneously

Other Requirements

• This position offers a work sponsorship visa in Malaysia
• Willingness to participate in occasional offline campaigns, client meetings, or regional team collaboration

What We Offer
As official partners of Newcastle United F.C., VT Markets aspires to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship are incentivized, and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.
High Sales Commission Structure: We believe in rewarding your hard work. Our competitive commission structure ensures that your achievements are recognized and compensated accordingly.
Performance-Based Bonuses: Your efforts directly impact our success. Performance-based bonuses motivate you to excel and contribute to our growth.
Professional Growth Opportunities: Joining our organization opens doors to career advancement. We invest in your development through training, mentorship, and ongoing learning.
Your Journey After Applying

• Screening interview with our talent acquisition partner
• Interview with your manager
• Second interview with 2nd-level manager