Business Development Lead, SME (Group Insurance)

About the Job

To lead and grow the SME channel for Employee Benefits by driving new and renewal business, strengthening SME distribution partnerships, and ensuring sustainable and profitable growth of the SME portfolio across broking, agency and direct channels.

Job Scope

• Develop and execute the overall SME channel strategy to drive growth in Employee Benefits business, aligned with company objectives.
• Deliver SME channel sales targets, including new business acquisition, renewal retention and portfolio expansion.
• Identify market opportunities, product gaps, and pricing strategies to strengthen competitiveness within the SME segment.
• Drive productivity and effectiveness of the SME sales force and channel partners through clear direction, performance monitoring and coaching.
• Ensure seamless end-to-end implementation for SME clients, including onboarding, policy setup, enrolment, billing and servicing.
• Act as an escalation point for key SME clients and distribution partners to resolve complex issues effectively.
• Lead or participate in projects and initiatives aimed at improving SME proposition, operational efficiency, and digital enablement.

We are looking for people who

• Degree in Business, Finance, Insurance, Marketing, or a related discipline.
• Minimum of 8-12 years of relevant experience, with strong exposure to SME business.
• Proven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skills.
• Prior people management or team leadership experience is preferred.
• Strong understanding of Employee Benefits products, underwriting principles, pricing, renewals, and portfolio management for the SME segment.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change. Ver 1.0
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes

Location: Menara Great Eastern

Employment Type: Permanent