Business Development Manager (Cartons Packaging)

Company:Our client isdedicated to providing localized and customized solutions to global liquid food producers with proven industrial expertise and insights, with the capability of providing TOTAL packing solution for CARTON, PET, FLEXIBLE PACKAGING, CAN, GLASS filling systems, to dairy, snacks, beverage and liquor producers, covering packaging materials, machines, spare parts, auxiliaries, along with technical and marketing services.

Headquarters:China (operating in 25 countries)

Working location:Malaysia, Working From Home

Salary structure:Basic salary (2000-3500 USD) + Commission

Benefits:Social Insurance, Business Trip Expeneses covered by company

Interview Process:2 Rounds

Language:English

Job Purpose:

To lead and manage sales activities for the cartons/the aluminium can & end product line, ensuring sustainable revenue growth, high customer satisfaction, and expanded market share. This role requires flexibility in travel, remote work, and occasional return to the office as required by the business.

Key Responsibilities:

1. Sales Strategy & Execution:

- Develop and implement effective sales strategies to achieve sales targets and business

growth.

- Analyze market trends, customer demands, and competitor activities to drive data-based

decisions.

- Identify and pursue new business opportunities in beverage and food sectors.

2. Customer Relationship Management:

- Build and maintain strong, long-term relationships with existing and potential customers.

- Ensure high levels of customer satisfaction by addressing needs, resolving issues promptly, and delivering consistent support.

- Conduct regular customer visits (locally and overseas) to gather feedback, strengthen

relationships, and understand evolving requirements.

3. Quotation & Pricing:

- Prepare accurate and competitive quotations based on internal cost structure and customer

specifications.

- Collaborate with internal departments (finance, logistic, order handling) to ensure aligned

pricing strategies.

- Negotiate sales agreements and close deals professionally and ethically.

4. Operational Support:

- Monitor and report sales performance, forecasts, and pipeline activity.

- Ensure CRM systems and customer data are kept up to date.

- Follow up on deliveries, payments, and post-sales service to ensure smooth customer

experience.

- Work closely with production, QA, order handling and logistics to ensure customer

expectations are met.

- Contribute to product improvement by sharing customer feedback and market intelligence.

Required skills and experiences

- Bachelor's degree in Business, Marketing, Engineering, Packaging, or a related field.

- Minimum 58 years of B2B sales experience. Proven track record in managing key accounts and maintaining high customer satisfaction.

- Solid understanding of aluminum can/cartons & end production and line performance metrics (e.g., cpm, OEE). Excellent communication, negotiation, and customer service skills. Selfmotivated, target-oriented, and able to work independently with minimal supervision.

- Willing to travel extensively within the country and overseas as needed. Able to work remotely from home, with readiness to return to the office if required by the company.