Key Roles & Responsibilities
Business Development
- Identify and develop new business opportunities within the hotel and hospitality industry.
- Generate leads through networking, referrals, cold calling, email campaigns, and industry events.
- Build and maintain strong relationships with hotel owners, General Managers, IT Managers, and procurement teams.
- Conduct product presentations and technology demonstrations for prospective clients.
- Prepare and deliver customized business proposals and commercial quotations.
- Negotiate pricing, contracts, and commercial terms to close sales.
Sales & Revenue Growth
- Achieve monthly, quarterly, and annual sales targets.
- Develop and execute strategic sales plans to expand market presence.
- Identify opportunities for upselling and cross-selling technology solutions.
- Maintain a healthy sales pipeline and provide accurate sales forecasts.
Client Relationship Management
- Build long-term relationships with existing customers.
- Ensure smooth onboarding of new clients by coordinating with implementation and support teams.
- Address customer concerns and ensure timely resolution.
- Conduct regular client visits to strengthen business relationships.
Requirements
Required Skills
- Strong sales and negotiation skills.
- Excellent communication and presentation abilities.
- Knowledge of hotel operations and hospitality technology.
- CRM software experience.
- Relationship-building and networking skills.
- Strategic thinking and problem-solving ability.
- Self-motivated with a results-driven mindset.
- Willingness to travel for client meetings and business development.
Key Performance Indicators (KPIs)
- New customer acquisition.
- Revenue generated.
- Monthly and quarterly sales target achievement.
- Lead-to-customer conversion rate.
- Client retention and customer satisfaction.
- Number of client meetings and product demonstrations conducted.
- Sales pipeline growth.
- Partnership development with hotel chains and hospitality groups.
Experience
- 3–8 years of experience in business development or B2B sales.
- Experience selling technology solutions to hotels or the hospitality industry is preferred.
- Experience with SaaS, hospitality software, hotel management systems, or enterprise technology solutions is an advantage.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, Information Technology, or a related field.
Benefits
Composition salary + PF + Incentives
