Who are we
Ultima Markets is a dynamic multi-asset trading platform specializing in the fintech and forex sectors. Founded in 2016, we are dedicated to providing innovative financial solutions that empower our clients to excel in a competitive marketplace.
Our platform offers access to over 250 CFD financial instruments, including Forex, Commodities, Indices, and Shares, catering to investors from all walks of life. At Ultima Markets, we foster a collaborative and inclusive work environment where innovation is encouraged. Our team members benefit from professional development opportunities and the chance to work with industry leaders in fintech. If you are passionate about driving change in the financial sector and want to be part of a growing company, we invite you to apply.
To learn more about our company, please visit our website: https://www.ultimamarkets.com.
Job Description:
- Actively build and diversify a pipeline of (IB) Introducing Brokers, partners, and clients by leveraging personal networks and targeted outreach to drive trading activity, broaden the customer base, and enhance the company's market presence.
- Provide hands-on support for technical and operational issues, including system or account errors and commission or rebate discrepancies, escalating cases to relevant teams to ensure timely and effective resolution.
- Equip IBs and partners with relevant marketing tools, branded merchandise, and rewards to enhance client acquisition, engagement, and retention efforts.
- Collaborate closely with internal teams including Client Support, Operations, and Marketing to address and resolve client and partner matters, such as rebate discrepancies, account-related issues, and platform concerns.
- Continuously conduct market research to track industry trends, competitor movements, and emerging opportunities, supporting informed business decisions.
Requirements:
- Minimum of 12 years of experience in sales or business development within the fintech industry, ideally with an established client portfolio.
- Foundational understanding of the forex market, trading products, brokerage business models, CRM systems, and the client onboarding process is a strong advantage.
- Fluent in English; proficiency in additional languages such as Mandarin, Bahasa Malaysia, Thai, or Vietnamese is an advantage
- Strong communication and relationship-building skills, with the ability to engage diverse stakeholders, foster trust, and attract clients or partners to the company's trading services.
- Self-motivated, detail-oriented, and highly adaptable, with a strong willingness to learn and thrive in a fast-paced, performance-driven environment.
