About the Role
We are looking for a high-energy, strategically minded Business Development Officer to drive our growth engine. This isn't just a sales roleit is a pivotal position that sits at the intersection of marketing, technology, and relationship management.
You will be the bridge between our clients business challenges and our technical solutions. A major focus of this role will be scaling our reach through a robust Reseller Partner Network, while simultaneously orchestrating internal teamsfrom Pre-sales to Project Deliveryto ensure we deliver world-class value.
Key Responsibilities
Strategic Marketing & Lead Generation
- Collaborate with the marketing team to align outbound campaigns with current market trends and service offerings.
- Identify and qualify high-potential leads through proactive networking and digital outreach.
Reseller Partner Network Development
- Identify, recruit, and onboard strategic reseller partners to expand our market footprint.
- Develop partner enablement programs, ensuring resellers are equipped with the technical knowledge and marketing collateral to sell effectively.
- Manage the partner lifecycle, from initial outreach and contract negotiation to ongoing performance tracking and support.
Sales Automation & Process Optimization
- Leverage CRM and sales automation tools to streamline the lead-to-close pipeline for both direct sales and partner channels.
- Maintain data integrity and use analytics to forecast sales targets and track conversion metrics.
Collaborative Solutioning (Pre-sales & Technical)
- Partner with Pre-sales Consultants and Technical Resources to draft compelling proposals and technical scopes of work.
- Act as the voice of the customer (or partner) during internal solutioning sessions to ensure technical designs meet business objectives.
Account Management & Client Success
- Build and maintain deep-rooted relationships with key stakeholders, decision-makers, and partner leads.
- Conduct regular account reviews (Customer Experience) to identify upselling and cross-selling opportunities within existing accounts and partner portfolios.
Lifecycle Orchestration (Delivery & Support)
- Facilitate seamless handovers from Sales to the Project Delivery team to ensure expectations are met.
- Stay engaged post-implementation, working with the Support Team to ensure high client satisfaction and long-term retention.
What We're Looking For
Must-Have:
- 3+ years of experience in Business Development, Channel Management, or B2B Sales within the enterprise software industry.
- Partnership Expertise: Proven track record of building and managing a reseller or affiliate network from the ground up.
- Technical Fluency: Ability to discuss software development, APIs, or digital transformation comfortably with technical and non-technical audiences.
- The Orchestrator Mindset: Proven ability to lead cross-functional teams (Pre-sales, Dev, Support) to win and maintain business.
Nice-to-Have:
- Experience working in a distributed/remote team environment.
- Familiar with Microsoft technologies, including business applications product lines and office productivity authoring tools.
- Familiarity with enterprise software development lifecycle and SaaS ecosystem.
