Business Development Specialist

Company Description KEWDOO is a Virtual Queue mobile application that enables users to join queues remotely and avoid waiting in line physically. The platform helps merchants monitor real-time queue status and use data insights to improve operational efficiency and customer experience. KEWDOO is available on both Android and iOS operating systems, making it accessible to a wide range of users. The company focuses on simplifying queue management for businesses while enhancing convenience for customers.

Role Description This is a full-time hybrid role for a Business Development Specialist based in the Federal Territory of Kuala Lumpur, Malaysia, with some work-from-home flexibility. The Business Development Specialist will identify and qualify new business opportunities, generate leads, and build relationships with merchants and partners. Daily responsibilities include conducting market research, preparing proposals and presentations, and engaging prospects through calls, meetings, and digital channels to promote KEWDOO's Virtual Queue solutions. The role also involves collaborating with internal teams to refine go-to-market strategies, tracking pipeline activities in CRM tools, and providing feedback from the market to support product and service enhancements.

Qualifications

• Candidates should possess strong Analytical Skills and Market Research abilities to identify opportunities and understand customer and industry trends.
• Candidates should possess excellent Communication skills to present solutions clearly, negotiate agreements, and maintain professional relationships.
• Candidates should possess Lead Generation skills to prospect, qualify, and nurture potential clients through various channels.
• Candidates should possess Customer Service skills to ensure a positive experience for merchants and users and support long-term retention.
• Experience in business development, sales, or account management, preferably in tech, SaaS, or mobile applications.
• Comfort with using CRM systems, productivity tools, and online communication platforms.
• Ability to work independently, manage multiple priorities, and operate effectively in a hybrid work environment.
• Relevant diploma or degree in Business, Marketing, Communications, or a related field is beneficial.
• Proficiency in English; additional language skills common in Malaysia are an advantage.