Job Description
As a Senior Business Immigration Analyst within a high performing immigration team, you will be provided an excellent platform to learn the technical aspects of immigration law and regulations in Malaysia. You will take on a consultative approach with clients by sharing knowledge and advice and will be well supported with resources to maximise work efficiencies. Start your career in immigration advisory now!
Responsibilities
- Review instructions and information for each new case. Identify key issues that may impact immigration formalities (travel plans, dependents, health issues etc.) and address these issues with the client.
- Research, prepare and formulate advice for key clients of Fragomen.
- Routine contact with clients and the local authorities. Keep clients well informed on any issues or changes to regulations or visa processes as required.
- Participation in conflict resolution and management of client expectations.
- Assist with various applications to the Ministry of Foreign Affairs such as authentication of documents and obtaining Certificates of Good Conduct (ie. Police Clearance)
- Assist with various consular matters such as visa applications, and legalisation/certification/attestation of documents and by various embassies in Kuala Lumpur
- Assist in compiling metrics/reports as required under contractual agreement with respective clients.
- Update firm's case management system and maintenance of client files in accordance with agreed practice protocols.
- Client invoicing on completion of each case.
- Supervise and provide guidance to team members.
Qualifications & Experience
- A bachelor's degree in any discipline.
- Ability to demonstrate attention to detail.
- Excellent written and verbal communication skills.
- Ability to Multi-task in a fast-paced environment with competing demands.
- Meets assigned deadlines and communicates case progress/status/issues to supervisor.
- Demonstrate flexibility and initiative regarding assignments for self and team.
- Ability to contribute to positive work environment.
All offers and/or employment contracts are contingent upon the successful completion of the Firm's pre-employment screening process. This process may include verifying the candidate's identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AIassisted tools for administrative screening purposes only - never for decisionmaking. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws. 
