Sunway Medical Centre is Hiring!
As part of the business expansion, we are looking for passionate service associate to join our big family.
Job Scope:
- Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
- Provide advice to patients regarding their admission/visitation procedures.
- Ensure all charges received are accurately entered into the Hospital Information System.
- Ensure billing and collection procedures are executed in a professional manner.
- Perform final checking on charges especially doctor's charges, consignment items, etc., upon finalizing and presenting patient's bill for collection purposes.
- Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
- Apply for Guarantee Letter (GL) and liaise with insurance providers.
- Collect payment through cash, credit card and cheque.
Departments available: Admission and Discharge & Billing
Job Requirements:
- Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
- Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare or hospitality industry.
- Skills: Customer service, self-initiative, multitask, responsive, independent, and communication.
- Preferably to have own transportation.
- Fresh graduates are encouraged to apply!
- Willing to work on shifts (including night shift), weekend and public holidays.
- Able to work 6 days per week on rotational basis
Hiring process:
- Average processing is around 2 to 4 weeks.
- Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.
