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Shopee

Business Product Management (Payment Processing/Cards)

Shopee
Malaysia, Kuala Lumpur
1-3 Years
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Job Description

Job Description:

  • Support end-to-end product development for payment processing and card issuing features, from requirement gathering to rollout
  • Own and drive User Acceptance Testing (UAT): Evaluate / develop test cases, plan and execute testing, track defects, and ensure timely resolution before release
  • Coordinate with internal cross-functional stakeholders (Business, Ops, Compliance, Risk, Compliance, Finance), and external partners (banks, payment/card networks, vendors) to support feature delivery and integrations
  • Collaborate with business and regional product teams to analyse and evaluate feature requests, ensuring alignment and feasibility for accurate and comprehensive Business Requirement Documents (BRDs).
  • Support BAU operations and incident handling, including monitoring issues, troubleshooting, and coordinating with stakeholders for resolution
  • Monitor product performance (eg. success rate, failures) and support analysis for continuous improvements

Requirements:

  • 1-3 years of experience in product, fintech, payments, or related roles
  • Experience in launching product features, UAT/testing, issue resolution, or operational support is strongly preferred
  • Exposure to payment systems or card issuing flows, ability to operate in fast-paced, high-pressure environments is strongly preferred
  • Fluent communication skills with ability to manage cross-functional local and regional stakeholders
  • Proficient in English and Malay (written and spoken) Chinese is a plus.
  • Detail-oriented, proactive, critical thinker with a growth mindset and strong team spirit.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Fintech Payments
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 147633195

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Last Updated: 28-06-2026 07:44:49 PM
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